Apple Pay deposits are only available in selected countries. If any of these three conditions are not met, Apple Pay will not appear as a deposit option.

What you need to know

1. Device requirement: Apple Pay deposits are only available on Apple devices — iPhone and iPad. Apple Pay will not appear on Android devices, Windows computers, or any non-Apple platform.

2. Country requirement: Apple Pay deposits are only available in selected countries. If your country is not supported, the option will not appear regardless of your device.

3. To check if Apple Pay is available in your country: log in to the Client Portal or Mobile App — if Apple Pay appears in the Deposit section, it is available for your account.

4. This is expected system behaviour and does not indicate a technical error on your account.

Important Note

If you are using an Apple device with Safari and Apple Pay still does not appear, your country may not be supported. Contact Client Services for confirmation.