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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. <b>67.24% of retail client accounts lose money when trading CFDs with this provider.</b> You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

About Axi

Find essential details about Axi, including customer support hours, complaint procedures, and more.

Everything you need to begin your trading journey – from opening an account to submitting required documents, we’ve got you covered every step of the way.

Getting Started

Whether you're using a live or demo Axi account, our FAQs guide you through the features of each account type, helping you maximize its potential.

Trading Accounts

Find FAQs covering everything related to your account, including document requests, account maintenance, and how to close your account.

My Axi Account

Everything you should know about Deposits and Withdrawals using MetaTrader accounts.

Deposits and Withdrawals: MetaTrader

Find all the essential information and resources you need to navigate and trade across our wide range of markets with confidence.

Markets

MT4 is available on multiple devices – learn how to fully utilize its features on your preferred platform.

Trading Platform: MetaTrader 4

Trading Platform: MetaTrader 5

Trading Platform: Axi Trading Platform (Mobile App)

Discover how our range of powerful trading tools can elevate your trading experience.

Trading Tools

Axi Select

Payments

MCP Management and Claude

Margin and Leverage

Trade anytime, anywhere with the Axi Trading Platform (Axi mobile app). Browse our FAQs to find everything you need to make the most of your trading experience.

Discover how our range of powerful trading tools, including Expert Advisors, VPS, and more, can elevate your trading experience.

Learn about Axi partners (Introducing Brokers, Affiliates, Money Managers) and how they work.

Partnerships

Enhance your trading knowledge with our comprehensive educational videos, designed to help you understand key concepts and improve your trading skills.

Educational Videos

Everything you should know about Deposits and Withdrawals for Axi Trading Platform accounts.

Deposits and Withdrawals: Axi Trading Platform (Mobile App)

We've summarised some handy tips for the most frequently asked questions about troubleshooting issues on the MetaTrader 4 platform.

MT4 Troubleshooting

Discover how our range of powerful trading tools, including Copy Trading, Expert Advisors, VPS, and more, can elevate your trading experience.

Everything you should know about Deposits and Withdrawals for MetaTrader accounts.

Trading Platform Troubleshooting

MT5 is available on multiple devices – learn how to fully utilize its features on your preferred platform.

Learn about our partners and ow they work

Defines the secure integration between Axi accounts and Anthropic's Claude, details MT5 account prerequisites, clarifies that Claude is not an automated trading robot or financial advisor, and outlines Claude plan tier rules.

What is the Axi MCP connection?

Outlines specific capabilities and limitations of the Axi MCP connection, explicitly separating view-only account/financial statement data for MT4, MT5, and Axi trading platform from execute-level trading actions restricted exclusively to MT5.

What can and can't I ask Claude to do through the Axi MCP connection?

Step-by-step instructions for linking Axi accounts to Claude via the Axi Client Portal, mobile app, or directly inside Claude using custom connector settings and server URLs.

How do I connect my Axi account to Claude?

Guide on configuring approval settings, adjusting tool permissions in Claude, disconnecting the integration from Axi or Claude, and troubleshooting connection expired or incorrect URL errors

How do I manage permissions, disconnect, reconnect or fix Axi MCP connection?

Explains how to identify trades placed through Claude using the 'Placed via MCP' comment tag and provides a troubleshooting reference table for common portal visibility or session errors.