How will I know when the migration to the new Client Portal is complete?

Once you complete the registration process in the new Client Portal (you can refer to the article “Do I need to create a new account for the new portal?” ) you’ll be able to log in and access the new portal. From there, you can navigate through your account and see all your updated information.

If you attempt to access the old portal after migration, you’ll see a message notifying you that you’re being redirected to the new portal.

Additionally, once the migration is complete, you'll receive notifications via both your registered email and phone number. Please make sure your phone number is up to date to ensure you receive these important updates.

For more details on how to use the new portal—like how to deposit, withdraw, or change leverage—feel free to visit our Help Center.  You can also read more about the new Client Portal here.