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Why might a symbol show an incorrect or outdated quote in the Axi Trading app?

This article provides simple troubleshooting steps for clients who experience an incorrect or outdated symbol quote in the Axi Trading app, including checking for the latest app version, restarting the app, and re-authenticating if needed.
Updated 7 days ago

Occasionally, the app may need to refresh after changes to available symbols. If you notice a quote that doesn’t look correct, please:

  1. Check that you are using the latest version of the Axi Trading app.

  2. Close and reopen the app.

  3. If the issue continues, sign out and sign back in to refresh the app.

If you still see an issue after these steps, please contact Axi Support for assistance.

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