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Which portal do I use to manage my clients and sub-partners?

Clarifies that client and sub-partner management stays in the IB Portal (FYNXT) or Affiliate Portal (Cellxpert), while the new Client Portal is for managing your own accounts, funding, withdrawals and transfers.
Updated 11 days ago

You manage your referred clients, sub-partners, deposits and day-to-day partner activity in your partner portal, not in the Client Portal. Please contact your Account Manager if you are having trouble accessing your portal login credentials.

Which portal do I use?

  • Introducing Broker (IB): the IB Portal (FYNXT).

  • Affiliate and Hybrid Partner: the Affiliate Portal (Cellxpert).

What can I do in the new Client Portal then?

In the new Client Portal, you manage your own accounts - you can fund, withdraw and transfer across your rebate and trading accounts, and manage your own trading accounts. To view your clients and sub-partners, continue to use the IB Portal (FYNXT) or Affiliate Portal (Cellxpert).

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